How Significant is an Ebay Buyers Reputation

September 8th, 2008

Author: Connie Kalincak

As a buyer, the most important thing that people will learn about you is your eBay buyers reputation (or “feedback rating”). This feedback will help them to decide whether or not they can trust you.

Whenever you buy or sell anything on eBay, people can leave you feedback and you do the same for them. The feedback is either positive, neutral or negative. Your total feedback is calculated subtracting the number of negative comments from the positive. Simply put, if you have 20 positive ratings and 1 negative one, your total feedback rating will be 19.

If you are a considerate buyer, you will find that you will easily receive positive feedback from others, and you won’t even need to do anything. However, if you would like to help things along a little, there are several things you can do.

1. Leave Feedback For Others

People often feel obligated to leave you feedback if you leave it for them first. (You can expect an email from eBay giving you this opportunity following each transition). I know that sometimes our lives get busy, but make the time to write positive feedback for the seller if they deserve it and they will likely do the same for you. It will only take a few minutes.

2. Pay Promptly

Sellers love it if they are paid immediately following a sale; it saves on all sorts of worry. In most cases, positive feedback will appear for you within minutes of paying if you pay right away.

3. Don’t Be a Difficult Customer

Sellers sometimes will take a day or two to respond to you, and maybe another few days before they can get the item sent. Harassing them is really not necessary; you are only being nasty and will not get any good feedback.

4. Build Relationships

When a seller sells a variety of other things that you like in their store or on eBay, consider buying from them again. Sellers like to have regular customers and will leave you positive feedback such as ” as usual, a joy to deal with”. They may even have a few special deals that they will offer you.

Generally, sellers are not reluctant to sell to you if you do not yet have much of a eBay buyers reputation, after all, as the seller he is the one taking on the majority of the risk here.

But the thing that you want to keep in mind is, whether you are the buyer or the seller, each time you receive positive or negative feedback it will be counted towards your total feedback rating. So, if someday you decide to sell, you will already have good feedback and the customer is more inclined to trust you and buy from you. It pays to be a good buyer.